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Let's get your claim started

We know that lodging a protection claim can sometimes feel stressful, so we’ve made it as simple as possible. Just answer the questions as best you can, and we’ll get your claim underway.

To get started you will need:

To process your claim quickly, please provide:

  • Your member details
  • To be the member or an authorised person on the membership
  • Details on when, where and how the incident occurred
  • Your best contact phone number in case we need to call

Documents you will need:

To process your claim quickly, please provide:

  • Photos or videos of the damage
  • Police report (if required)
  • Any other supporting documents that explain what happened
  • Tip: The more complete your documents, the faster we can finalise your claim